Prime Shine enters the quick lube industry utilizing a similar system that customers have enjoyed for years at the car wash... customer service, speed, and value. Prime Shine wanted to create the same reassuring environment at their lube center as they have at the car washes, therefore, customers are encouraged to stay in the comfort of their vehicles while highly skilled techs perform the service.

To help see what is being done under the hood, monitors have been placed next to the vehicle to view the procedures being done up close. Further, customers are treated to a newspaper and complimentary beverage (Starbucks coffee, hot chocolate, tea, or Prime Shine bottled water) to enjoy as their vehicle is tended to. Upon completion of the service, a courtesy tech thoroughly goes over the services performed and offers the customer a free Prime Shine express car wash coupon to complete their vehicles cleaning "inside"... and out!